Return & Refund Policy

We have a very clear Return & Refund Policy • Refund only when courier didn't reach to customer and product damage. • Always take video while opening parcel. Which will be consider as proof. • Claim your return within 7-10 days of receiving parcel. • Exchange only in size issue and quality issue within 4 days. • Refund will be credited after we receive the product back in genuine condition. • Refund will be initiated only when product is not used. All products returned should be in unused, undamaged, unwashed and in saleable condition. • No refund/replaced of discounted items unless they are defective and only with valid cash memo/bill. • The management reserves the right to determine whether the goods have been damaged or used and its decision will be final in case of refund/replaced of product. • Refund process will take 24-48 hours. We understand our policies are strict. We have faced multiple fraudulent activity from customers priorly. We will try to provide you best service and easy returns to enhance your experience. • We accept returns only for damaged items and only when the items do not match the description. • Damaged altered & used product will not be exchanged. • We request you to contact customer services for further information. Thank You for Shopping at Banamali.com Please Visit Again